TimelinesAI

The product is a WhatsApp integration platform that syncs WhatsApp Business API and personal number conversations to a CRM, centralizes chats in a shared inbox, and automates workflows to prevent lost history and fragmented communication. It sells to sales and support teams in B2B companies that manage customer relationships via WhatsApp and use CRMs such as HubSpot, Pipedrive, Salesforce, Zoho and monday.com. It is delivered as a SaaS platform with QR-code connection, native CRM integrations, and AI automation via workflow builder, API, Zapier and Make.

Key features

• WhatsApp CRM integration and sync
• Shared WhatsApp inbox for teams
• Multiple WhatsApp number management
• Mass messaging and bulk campaigns
• Automatic lead and contact creation
• Real-time conversation history sync
• Workflow builder automation
• ChatGPT agents on WhatsApp
• WhatsApp MCP for AI assistants
• Public API and webhooks
• Zapier native integration
• Make native integration
• Chrome extension
• Chat assignment and internal notes
• Analytics reports and permissions