Quantum Metric
Captures first-party web and mobile experience data and uses AI agents to explain behavior changes, surface friction, and quantify business impact
The product is a digital experience analytics platform that captures first-party behavioral, friction, and technical signals across web and mobile without sampling or manual tagging to explain why customer behavior changes and quantify business impact. It sells to product, technology, marketing, analytics, CX/VoC, UX, and service and support teams, plus data and executive stakeholders, in enterprises across retail, financial services, travel and hospitality, telco, gaming, and healthcare. It is delivered as SaaS via lightweight SDKs and tags with autonomous AI agents that analyze journeys and surface friction.
Key features
- Session replay
- Segment builder with nested segments
- Autocapture of 300+ metrics
- Page performance quantification
- User analytics and journey tracking
- Interaction heatmaps
- Felix AI Agentic autonomous agents
- Felix AI summarization
- Opportunity analysis for friction points
- Monitoring and alerts
- Data activation and streaming
- Data enrichment
- Adobe Experience Platform Connector
- Salesforce Lightning analytics
- Mobile app analytics
- LinkedIn0.4/day
- Blog
- Partner program
- Affiliate program
- Marketplace
- Community
- Creative ads
- Enterprises
- Product teams
- Data analytics teams