Octopods
Connects 15+ messaging apps into Intercom and HubSpot to centralize conversations and workflows
Launch screenshots from Product Hunt, May 2019
The product is an integration layer that connects messaging apps such as WhatsApp, SMS, Telegram, TikTok and Twilio into Intercom and HubSpot to centralize conversations and keep workflows, automation and history in one place. It sells to customer support, sales and marketing teams in B2B companies that use Intercom or HubSpot to manage customer communication. It is positioned as a native integration built on official verified APIs that works inside existing Intercom and HubSpot workflows without adding a separate inbox.
Key features
- Connect WhatsApp, SMS, Telegram, TikTok, Twilio
- Connect 15+ messaging channels
- Works natively inside Intercom
- Works natively inside HubSpot
- No extra inbox to manage
- Fin AI support across channels
- Breeze AI support across channels
- Bot automation across messaging channels
- SLA support across channels
- Assignments across messaging channels
- Internal notes across channels
- Tags across messaging channels
- Handoffs across messaging channels
- HubSpot workflows across channels
- Analytics for conversations and response times
- Visibility into team workload
- Synced customer history across channels
- Built on official verified APIs
Social posts
- No social media activity within the last 30 days
GTM channels
- Blog
- Referral program
- Marketplace
- Docs
ICP
- Customer support teams
- Sales teams
- Marketing teams