HubDesk
Converts email threads into GitHub issues and allows replies via @reply comments.
HubDesk converts email threads into GitHub issues, enabling support teams to manage customer requests directly within their existing GitHub workflow. It targets developers, operations, and support professionals in small to mid-sized companies using GitHub. The service is positioned as a cost-effective alternative to dedicated help desk tools, leveraging GitHub's native features for collaboration and issue management.
Key features
- Creates GitHub issues from emails
- Replies via @reply comments
- Keeps internal comments private
- Stores inbound attachments securely
- Adds links to outbound attachments
- Adds HubDesk label to issues
- Supports GitHub saved replies
- Integrates with Slack via GitHub
- Works with Kanban boards
- Mobile app support via GitHub
Social posts
- No social media activity within the last 30 days
GTM channels
- Docs
ICP
- Software developers
- Engineering teams
- Customer support teams