Countly

The product is a first-party analytics and customer experience platform that captures data from web, mobile, desktop and connected devices to analyze user behavior, measure product performance, and trigger engagement actions while maintaining data ownership and privacy compliance. It sells to product managers, data analysts, marketers and developers at businesses that need to understand users across touchpoints. It is delivered as SaaS private cloud and self-hosted on-premise open-source, with first-party data collection and AI-assisted analysis.

Key features

• Capture data from all touchpoints
• Data management and governance tools
• Analytics and reporting
• Custom dashboards
• Cohorts and segmentation
• Funnels and user journeys
• Drill-down data exploration
• Custom formulas and metrics
• Crashes and errors monitoring
• Surveys and feedback
• Content builder for in-app messages
• Multi-step journey orchestration
• AI agent for natural language analysis
• 10 SDKs for mobile web desktop IoT
• Data write API and integrations
• Privacy and compliance controls