Churni

A platform that provides a customizable cancellation flow to reduce customer churn by identifying reasons for leaving and offering retention solutions. It targets marketing, support, and executive roles in B2B SaaS companies. The service is delivered as a SaaS with drag-and-drop builders, logic jumps, and integrations, enabling non-technical teams to manage the flow without engineering resources.

Key features

• Drag-and-drop flow builder
• Templates for quick start
• Logic jumps and variables
• Embed apps like chatbots
• Retention offers (discounts, calls)
• Churn insights and analytics
• Identify at-risk customers
• Webhooks and Zapier integration
• Widgets and embeds (Intercom, Drift)