Paddle Retain

It is a dunning and retention toolkit that recovers failed subscription payments due to expired cards and reduces voluntary cancellations to increase customer lifetime value. It sells to finance and operations teams at SaaS, app, and digital product businesses that manage recurring billing. It is delivered as a built-in component of a Merchant of Record billing platform at no extra cost, handling dunning, offboarding flows, and cancellation diagnostics automatically.

Key features

• Proactive dunning for failed payments
• Failed payment recovery automation
• Automated cancellation flows
• Personalized retention offers
• Cancellation insights and diagnostics
• Subscription churn reduction
• Real-time payment and revenue analytics