Churnkey

Provides growth infrastructure for subscription businesses to reduce voluntary churn and recover failed payments through in-app cancel flows, adaptive offers, payment recovery, and feedback analysis. It sells to operations and sales teams at B2B subscription companies, including mid-market and enterprise organizations. It is delivered as SaaS with hosted infrastructure and an open-source SDK, plus APIs, webhooks, and an MCP server for AI agents.

Key features

• In-app cancel flows
• Adaptive personalized offers
• Payment recovery with precision retries
• Omnichannel recovery campaigns
• Payment wall for failed payments
• Feedback AI categorization
• MRR-connected feedback ranking
• Natural language feedback search
• Churn metrics and cohort analytics
• Customer timelines analytics
• Auto translations toggle
• Open source SDK
• Data API access
• Webhook event handling
• MCP server for AI agents