CarbonCopies

A SaaS platform that simulates user journeys across web, app, social and AI experiences to identify hidden booking and checkout frictions that cause drop-offs and lost revenue. It embodies browsing behaviors and payment preferences by persona to surface micro-frictions, edge cases and regional issues. It sells to marketers, designers and data teams at B2B companies, with focus on e-commerce and retail, digital health, B2B SaaS and travel and hospitality. It is delivered as SaaS with a free tier and enterprise plans and integrates with collaboration tools via APIs.

Key features

• Simulate user journeys across web and app
• Simulate journeys on social and AI experiences
• Embody browsing behaviors and payment preferences
• Find hidden booking and checkout frictions
• Categorize by persona and customer segment
• Automatically document screens
• Create flowcharts of user flows
• File bug tickets automatically
• Integrate with JIRA, Asana, Linear
• APIs for data exchange