AppReply

AppReply is a review management platform that helps mobile app teams manage and reply to app store reviews on Google Play and Apple App Store. It solves the problem of manually triaging high volumes of user feedback by automating replies, translating reviews, and providing alerts. The product is designed for support, product, and growth teams at app publishers of various sizes. It is delivered as a SaaS platform that integrates with app stores and offers AI-powered auto-replies that learn from past responses and uploaded documentation.

Key features

• AI auto-replies with learning
• Approval mode for AI replies
• AI review summary with drill-down
• Find similar reviews instantly
• Suggested replies from past wins
• Real-time alerts via Slack, Telegram, email
• Track review updates and rating changes
• Multi-store review feed
• Translation in 100+ languages
• Integrations with Google Play, Apple App Store, Huawei AppGallery, Samsung Galaxy Store