NINA

An AI assistant that lives inside SaaS applications to guide users through workflows, execute tasks, and answer product questions, addressing slow onboarding, low feature adoption, repetitive support tickets, and knowledge loss when experts leave. It sells to B2B SaaS companies and is used by support, customer success, sales and onboarding teams serving business users. It is delivered as an embedded assistant via a one-line SDK and is trained on the customer's product docs, URLs and workflows.

Key features

• Voice and Chat Guidance
• Real-time Workflow Navigation
• Action-Based Execution
• Trained on product knowledge
• Guided onboarding
• Self-serve training
• Feature adoption insights
• Workflow automation
• User behavior analytics
• 24x7 in-product assistance
• Reduced ticket volume