Whatfix

A digital adoption platform that provides in-app guidance, self-help support, and analytics to help users navigate software applications. It solves the problem of low user adoption and productivity by offering contextual guidance and training. The platform targets enterprise teams in IT, operations, support, and HR across various industries. It is delivered as a SaaS solution with a free tier and enterprise options.

Key features

• In-app guidance with Flows and Smart Tips
• Self-help support embedded in applications
• Content lifecycle management with approvals
• Guidance analytics to measure engagement
• AI-powered roleplay and simulations
• Sandbox replicas for hands-on training
• Behavioral analytics for workflow optimization
• Deployment across web, desktop, and mobile