Wassist

The product is a WhatsApp-based AI agent that answers pre-purchase questions, provides sizing and product recommendations, enables checkout in chat, and handles order status, tracking, and returns without tickets or logins, while structuring conversations into intent data for content and SEO. It sells to support, sales and marketing teams at B2B and B2B2C companies that sell to consumers via WhatsApp. It is delivered as a SaaS platform running on WhatsApp as a Meta Business Partner with enterprise pricing.

Key features

• Pre-purchase Q&A in brand voice
• Sizing advice and product recommendations
• Checkout in WhatsApp chat
• Order status and live tracking
• Delivery changes and returns in-chat
• Customer recognition by phone number
• 24/7 automated sales and support
• Structured intent data capture
• Intent data for content and SEO