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Tars

Builds AI agents for customer support and sales that handle conversations across channels with full context, including tools for testing, analytics, and improvement.

hellotars.comAI AgentsDec 2016Newark, United StatesTars Technologies Inc.

A no-code platform for building AI agents that automate customer support and sales conversations across web, WhatsApp, and email. It solves the problem of fragmented customer interactions by maintaining a single conversation thread with full context across channels. The platform targets B2B companies, including support and sales teams in mid-market and enterprise organizations. It differentiates by focusing on measurable outcomes like task completion rather than deflection rates, with tools for testing, analytics, and continuous improvement.

Key features

  • No-code agent builder
  • Multi-channel deployment (web, WhatsApp, email)
  • Knowledge base integration
  • Synthetic conversation testing
  • LLM-judge evaluators
  • AI analytics and topic clustering
  • Sentiment analysis
  • AI-CX quality scores
  • Tool integrations (1,000+)
  • Custom tool creation
  • Staging environment for changes
  • Automatic retry on tool failures
  • Human annotation for failure review
  • No social media activity within the last 30 days
GTM channels
  • Blog
  • Partner program
  • Community
  • Docs
ICP
  • Customer support teams
  • Sales teams
  • Mid market companies