WalkMe

The product is a digital adoption platform that overlays enterprise applications to provide real-time context, cross-application workflows, and automation, addressing low software adoption, fragmented processes, and lack of visibility into AI and software ROI. It sells to IT, HR, operations, and executive teams in large enterprises and public sector organizations managing complex tech stacks such as SAP, Salesforce, and Workday. It is delivered as an enterprise SaaS overlay that works across desktop, mobile, and web applications.

Key features

• Application usage analytics
• Workflow analytics
• Form analytics
• License optimization
• Guidance creation
• Workflow automation
• Workflow accelerators
• In-app guidance
• Conversational interface
• Omnichannel integrations
• Enterprise-grade security
• DeepUI technology