Vapi

A platform to build and deploy voice AI agents for phone-based tasks like appointment scheduling, customer support, and lead qualification, solving the problem of automating human-like conversations at scale. It is designed for developers and engineering teams at mid-market companies and enterprises. The platform is delivered as a cloud-based SaaS with an API-first architecture and enterprise-grade configurability, handling infrastructure so users can go from prompt to production quickly.

Key features

• Build and deploy agents in minutes
• Configure voice, conversation flow, telephony
• Real-time monitoring and orchestration
• Track call performance and outcomes
• API-first design for integrations
• Enterprise sign-on with SSO, OAuth, RBAC
• Scale to millions of calls with sub-500ms latency
• AI guardrails to prevent hallucinations
• SOC 2, HIPAA, PCI compliance
• Dedicated deployment support for enterprises