Talkstack

Provides AI voice and text agents that automate customer support, sales outreach, lead qualification, appointment scheduling and reminders across phone calls, SMS, WhatsApp, Telegram and email. It addresses handling high volumes of Tier 1-2 support cases, qualifying leads and managing follow-ups without expanding headcount. Sells to B2B customer support, sales and operations teams in startups and enterprises. Delivered as a SaaS platform with a no-code dashboard for building workflows, cloning agent voice and style, and managing omnichannel interactions with enterprise-grade security.

Key features

• Human-like voice and text agents
• LLM-powered conversational agents
• Omnichannel support for phone SMS WhatsApp
• Automated Tier 1-2 support handling
• Automated lead qualification
• Auto appointment scheduling
• Autonomous contract renewal reminders
• Custom workflow builder with checkpoints
• Call recordings displayed as chat
• Post-call analysis and accuracy review
• Visualized interaction insights
• Voice cloning of style and tone
• Dynamic variables for personalization
• 24/7 automated customer resolution
• Speech recognition and NLP categorization
• Multi-agent chaining across channels