TalkbackAI
Generates AI-powered responses to online reviews, manages reviews across multiple platforms, and provides analytics and insights.
Launch screenshots from Product Hunt, Aug 2023
This product automates customer feedback management by generating AI-powered responses to online reviews, solving the problem of slow or ignored reviews that can harm a business's reputation. It is designed for marketers, customer support teams, and business owners at small to mid-sized companies who need to manage their online presence efficiently. The product is delivered as a Chrome extension and an online version, with a credit-based pricing model and a free tier, and it supports multiple review platforms like Google, Yelp, and TripAdvisor.
Key features
- Brand voice setup with custom instructions
- AI response generation with multiple unique responses
- Multi-platform support (Google, Yelp, TripAdvisor)
- Analytics and insights for review performance
- Credit packs with no monthly fees
- Chrome extension and online version
Social posts
- No social media activity within the last 30 days
GTM channels
- Blog
- Affiliate program
- Docs
ICP
- Marketing teams
- Customer support teams
- SMB owners