Surveybot

The product is a chatbot survey platform for Facebook Messenger and Workplace that creates conversational surveys, collects answers inside chat, and analyzes responses to reduce friction compared to traditional surveys. It sells to marketers and B2B organizations including market research agencies and companies surveying customers or employees, serving small to large businesses. It is delivered as SaaS with a free tier and enterprise plans and deploys surveys natively within Facebook Messenger and Workplace.

Key features

• Create surveys via chatbot builder
• 12+ question types
• Advanced conversational logic
• Answer piping
• Re-engagement rules
• Panel management and segmentation
• Distribute via Messenger campaigns
• Auto-start survey on Facebook comment
• Target respondents with Facebook Ads
• Custom greeting text and welcome messages
• Facebook Messenger menu setup
• Zapier integration with 750+ apps
• CRM integrations
• Data API with token authentication
• Real-time webhooks
• Tableau web data connector