Sociocs
Business texting software for bulk SMS campaigns and one-to-one conversations with shared inbox for SMS, WhatsApp, Messenger, Instagram, Web Chat, Google Reviews and online forms
The product is business texting software for bulk SMS campaigns and one-to-one customer conversations, plus Google Reviews, Web Chat, Instagram, Facebook Messenger, WhatsApp and online forms consolidated into a shared inbox to manage messaging without juggling tools. It sells to marketing, sales and support teams at B2B companies including small and medium businesses across healthcare, retail, fitness and hospitality. Unlike bundled platforms that markup per-message credits, it runs on the customer's own Twilio, Telnyx or SignalHouse CPaaS account at direct carrier rates.
Key features
- Bulk SMS broadcast campaigns
- One-to-one SMS customer service
- Shared team inbox
- WhatsApp Business API messaging
- Facebook Messenger management
- Instagram conversation management
- Google Reviews request and reply
- Google Play reviews management
- Web Chat to SMS/WhatsApp conversion
- Online forms collection
- Telegram Business messaging
- Automations and reporting
- Integrations via Zapier and APIs
- iOS and Android mobile apps
- No social media activity within the last 30 days
- Blog
- Partner program
- Marketplace
- API
- Docs
- Marketing teams
- Customer support teams
- Sales teams