MessageDesk
Shared SMS inbox that adds texting to existing landline, VoIP, and toll-free numbers and unifies multiple phone lines and threads
Launch screenshots from Product Hunt, Sep 2021
The product is a shared SMS inbox that adds texting to existing landline, VoIP, and toll-free numbers and unifies multiple phone lines and threads in one place to manage team texting. It sells to support, sales, and operations teams in B2B organizations across logistics, HR and staffing, professional services, home services, and healthcare. It is positioned as keeping existing numbers and providers without changing phone systems, with guided A2P 10DLC carrier registration, and is delivered as a SaaS inbox with workflow automation and integrations.
Key features
- Shared inbox for team texting
- Assign, label, organize and route messages
- Add texting to landline, VoIP, toll-free numbers
- Send, receive and schedule texts
- Automate messaging with Relays workflows
- A2P 10DLC carrier registration guidance
- Integrations with 8000+ applications via Zapier
- Phone number carrier lookup tool
- SMS compliance checker
- Spam risk checker
- AI text message template generator
- AI SMS privacy policy generator
- No social media activity within the last 30 days
GTM channels
- Blog
- Marketplace
- Docs
- Changelog
ICP
- Customer support teams
- Sales teams
- Operations teams