Sendbird
Provides AI-powered customer experience with hyper-personalized interactions across the customer journey, plus communication APIs for chat and voice.
An AI customer experience platform that provides hyper-personalized customer interactions across the entire customer journey, solving the problem of engaging customers and improving loyalty. It sells to enterprises across industries such as delivery, retail, healthcare, travel, and financial services, targeting developers, support, and marketing teams. The platform is delivered as a SaaS and infrastructure API, with AI agents designed to be conversational and empathetic, and it also offers communication APIs for chat and voice.
Key features
- AI concierge for personalized experiences
- Omnipresent AI agent
- Voice AI agent
- AI agent integrations
- AI customer service
- Enterprise-grade AI agent
- Chat API
- Support agent desk
- Content moderation
- Salesforce connector
- Business messaging
- Voice and video call API
- No social media activity within the last 30 days
GTM channels
- Blog
- Newsletter
- Partner program
- Marketplace
- Community
- API
- Docs
- Creative ads
ICP
- Enterprises
- Customer support teams
- Software developers