Repeat

A lifecycle marketing automation platform that identifies when customers are ready to repurchase, cross-sell, replenish, or lapse and triggers personalized post-purchase messaging to increase repeat orders. It is for marketing and growth teams at direct-to-consumer ecommerce brands that sell on Shopify. It is delivered as a SaaS that ingests store order history and pushes Moment intelligence and ready-made plays into existing email, SMS, and direct mail tools.

Key features

• Personalized post-purchase flows
• Cross-sell Moment detection
• Replenishment Moment detection
• Subscription Upsell Moment detection
• About to Lapse Moment detection
• Moment-specific email and SMS flows
• Dynamic email replenishment banners
• Personalized direct mail timing
• Shopify order ingestion and analysis
• Customer-level behavior reporting