Blueprint

The product is SMS and WhatsApp marketing software for eCommerce that addresses customer churn and retention through subscription management, automated replenishment and cross-sell prompts, and direct feedback collection via text. It sells to marketing teams and operators at direct-to-consumer eCommerce brands, particularly Shopify stores in categories such as beauty, fashion, pets, and health and wellness. It is delivered as a SaaS platform with no-code integrations that fits into an existing eCommerce tech stack including Shopify, subscription and helpdesk tools.

Key features

• Flexible subscription management via SMS
• Intelligent cross-sell and replenishment automation
• Direct customer feedback via text
• SMS marketing software for eCommerce
• WhatsApp marketing software for eCommerce
• Shopify store integration
• Subscription platform integrations
• Helpdesk integrations for support