iLert

An incident management platform that combines alerting, on-call scheduling, and incident response with AI-assisted investigation and fix proposals. It solves the problem of coordinating IT teams during outages and reducing downtime. The platform targets IT and DevOps teams in small to large enterprises, including managed service providers and industrial operations. It is positioned as an AI-first solution with a German-hosted, GDPR-compliant infrastructure, and integrates with over 150 tools.

Key features

• Alerting via push, SMS, voice, messengers
• On-call schedule management with rotations
• Incident workspace with severity and escalations
• Status pages for customer communication
• AI SRE for investigation and fix proposals
• Terraform provider for infrastructure as code
• ChatOps orchestration from chat tools
• Call routing hotline for on-call teams
• 150+ integrations with monitoring and ticketing tools
• GDPR compliant and ISO 27001 certified