Spike.sh

Spike is an incident response platform that alerts teams via phone, SMS, Slack, and other channels, with automatic escalations to help fix infrastructure problems. It targets developers, ops, and IT teams in companies of various sizes, including banks, ISPs, and SaaS companies. The platform offers unlimited alerts, on-call scheduling, and status pages, and integrates with 80+ tools. It is delivered as a SaaS with a focus on reducing MTTR.

Key features

• Unlimited alerts on phone, SMS, WhatsApp, Telegram
• On-call scheduling with calendar sync and overrides
• Status pages for incident communication
• ChatOps with Slack, Teams, Discord
• Automatic escalations
• Noise cancellation to reduce alert fatigue
• 80+ integrations with monitoring tools
• Incident context with JIRA, ClickUp, Linear
• War rooms for video conferencing
• Live call routing