FeedCheck

A SaaS platform that aggregates customer reviews from multiple platforms and locations into a single dashboard to monitor feedback, analyze sentiment, respond to reviews, and track reputation. It solves the problem of fragmented review data and slow response across stores, restaurants, hotels and other branches. It sells to marketing, brand, social media, customer success, product development, property management and operations roles at multi-location hospitality and services, consumer goods, and eCommerce brands. It is delivered as a SaaS dashboard with real-time alerts, AI-assisted replies, sentiment analytics, competitor benchmarks, widgets and integrations.

Key features

• Centralized review aggregation across platforms
• Multi-location review monitoring dashboard
• Real-time review alerts and notifications
• AI-generated tailored review replies
• In-app review response management
• Sentiment analysis across locations
• Competitor benchmarking and analysis
• Trend and sentiment tracking over time
• Review widgets to collect and display
• Slack integration for notifications
• Zendesk integration for tickets
• Customizable filters by location