FeedbackOtter

The product is a visual feedback widget that captures annotated screenshots, console logs, network data, and browser context with each report to address incomplete and vague customer bug reports. It sells to developers, web teams, and agencies building and maintaining websites for clients. Unlike tools that only collect typed input, it automatically captures the technical context users omit and delivers it through a single script tag, a central dashboard, and integrations with GitHub, Linear, and Slack.

Key features

• Annotated screenshot capture
• Browser screen capture fallback
• Screenshot retake option
• On-screenshot annotation
• Arrows and rectangles
• Comment pins on screenshot
• Pixelate and redact sensitive areas
• Console log recording
• Network log recording
• Automatic URL capture
• Browser OS screen size capture
• Feedback dashboard
• Category filtering
• Status tracking
• Full report view
• Per-item team comments
• Full comment history
• Linear integration
• GitHub Issues integration
• Slack notifications
• Auto or manual issue creation
• Public feedback board