echowin

A platform for building, deploying and running AI phone and chat agents that handle operations such as answering calls, intake, quoting, appointment booking and routing. It is for developers, support and operations teams in businesses of all sizes that need to automate customer communication. It is delivered as a SaaS and infrastructure API with no models to train or infrastructure to run, positioned as easier than wiring workflows in n8n and deeper than boxed receptionist products.

Key features

• Build AI phone and chat agents
• Define personality and workflows in plain English
• Attach knowledge and property data
• Configure custom tools and webhooks
• Check inventory and quote services
• Transfer and escalation routing rules
• Deploy to phone, web chat, WhatsApp
• Live transcripts and sentiment analysis
• Call analytics and business intelligence
• REST API and 8000+ integrations
• Support for 100+ languages
• Unlimited parallel calls with low latency
• Live dashboard with call monitoring
• Transcripts and logs via webhook/API