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Dovetail

Unifies customer feedback from multiple channels and uses AI to analyze, classify, and visualize it into actionable insights.

dovetail.comAnalyticsAug 2017Sydney, Australia51-200Dovetail Research Pty Ltd

Launch screenshots from Product Hunt, Dec 2024

A customer intelligence platform that unifies feedback from sales calls, support tickets, and research into actionable insights. It serves product, design, research, customer experience, sales, and marketing teams in mid-market and enterprise companies. The platform uses AI to automatically analyze and classify data, providing dashboards and chat-based answers to support data-driven decisions.

Key features

  • AI Projects for automatic analysis
  • AI Channels for classifying raw data
  • AI Dashboards for visualizing trends
  • AI Chat for instant answers
  • AI Docs for shareable outputs
  • AI Agents for automated action
  • 38 native integrations plus API
  • Enrich feedback with account metadata
  • X<0.1/day
  • LinkedIn<0.1/day
GTM channels
  • Blog
  • Referral program
  • Marketplace
  • Community
  • API
  • Docs
  • Changelog
  • Creative ads
ICP
  • Product teams
  • Customer support teams
  • Sales teams