Donkey

A lightweight support chat widget that embeds into an app and turns customer messages into threads in Slack, Discord, or Telegram, with automatic email follow-ups for missed replies. It targets founders, small teams, and developers who handle their own support and want to avoid context switching. The product is positioned as simple and developer-friendly, with a headless API for custom chat UIs and a free tier.

Key features

• Embeddable widget with branding customization
• Slack, Discord, Telegram integrations
• Tickets as threads with real-time sync
• Automatic email reminders for missed replies
• Headless API for custom chat UI
• Signed metadata for visitor context
• One-click OAuth install for Slack
• Bot installation for Discord and Telegram