Shopify Returns Plus
SaaS logistics operations platform that automates carrier allocation, shipment tracking, failed delivery and NDR recovery, returns and exchanges, and estimated delivery dates across 600+ carriers
Launch screenshots from Product Hunt, Feb 2023
A SaaS logistics operations platform that automates carrier allocation, shipment tracking, failed delivery and NDR recovery, returns and exchanges, and estimated delivery dates across 600+ carriers to reduce return-to-origin and where-is-my-order inquiries. It sells to operations teams and related supply chain and customer support roles at D2C, retail, beauty, and financial services brands, primarily mid-market and enterprise ecommerce companies. It is delivered as a cloud platform with integrations to carriers, storefronts such as Shopify and Magento, WMS/OMS, and messaging gateways for WhatsApp, SMS, email and voice.
Key features
- AI carrier allocation
- AI voice agents for NDR recovery
- Multi-carrier integrations
- Branded shipment tracking
- Failed delivery management
- Returns and exchanges management
- Delivery date estimates
- Order editing
- Shipment notifications
- B2B and bulk shipping
- Hyperlocal deliveries
- WMS/OMS order and inventory sync
- WhatsApp SMS email voice gateways
- No social media activity within the last 30 days
- Blog
- Partner program
- Affiliate program
- Marketplace
- API
- Docs
- Changelog
- Creative ads
- Operations teams
- Ecommerce merchants
- Enterprises