Chili Piper

The product is a SaaS platform for inbound revenue that identifies website visitors, engages them via chat and forms, qualifies and enriches leads, and routes them to booking in real time to solve visitor drop-off and slow follow-up between click and booked meeting. It sells to B2B sales and marketing teams, including GTM and revenue operations roles at mid-market and enterprise companies. It is delivered as a SaaS platform with one routing and scheduling engine that handles qualification, enrichment, routing, scheduling and re-engagement in a single flow.

Key features

• Visitor identification and engagement
• Real-time lead qualification
• Data enrichment from email
• Lead routing by ICP and territory
• Advanced meeting scheduling
• Spam and junk submission blocking
• Live Chat AI answers and booking
• Form capture and conversion
• Announcements for known accounts
• Automated re-engagement follow-up
• CRM ownership-based routing