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Rapidr

Collects, organizes, and prioritizes customer feedback and feature requests in one place.

rapidr.ioCustomer SupportNov 2021Delware, United States1-10Rapidr, Inc.

A customer feedback management platform that collects, organizes, and prioritizes product ideas and feature requests from customers and internal teams. It solves the problem of scattered feedback and unclear product priorities by centralizing input and enabling voting and analysis. It is sold to product, marketing, and operations teams at B2B companies, from startups to enterprises, with enterprise pricing. The platform is delivered as a SaaS product with a 14-day free trial and setup in under 15 minutes.

Key features

  • Feedback boards
  • Feedback widgets
  • Custom statuses
  • Single sign-on
  • Collaborate and invite
  • Custom domain setup
  • Idea voting system
  • Email alerts
  • Merge duplicate ideas
  • Markdown support
  • Export voter list
  • Customer profiles
  • Embeddable idea widget
  • User feedback segmentation
  • Private comments
  • Feedback tagging
  • No social media activity within the last 30 days
GTM channels
  • Blog
  • API
  • Docs
ICP
  • Product teams
  • Marketing teams
  • Operations teams