Zenchef

A restaurant reservation and operations platform that manages bookings, table service, payments and guest communication to reduce no-shows, fill tables and handle commission-free online reservations. It sells to restaurant owners, restaurant groups and operations and floor staff at independent restaurants and small to mid-sized hospitality venues serving consumers. It is positioned as a zero-commission alternative to commission-based booking platforms and is delivered as a SaaS platform with integrated payments, analytics and third-party integrations.

Key features

• Manage reservations from booking to table service
• Reservation widget with zero commission
• Waitlist management
• Prepayments to reduce no-shows
• Pay-at-table solutions
• Guest vouchers and click & collect
• Targeted campaigns and online presence
• Real-time restaurant data and insights
• Guest communication before, during, after visit
• AI for repetitive hospitality tasks
• Integrations with existing tools
• Guest discovery and booking app