Workato

The product is a control and execution platform that governs AI agent actions, connects applications and data, and orchestrates workflows and agents to run business processes reliably. It sells to IT, operations, and developer teams in mid-market and large enterprises across functions such as IT, finance, HR, sales, and support. It is positioned as a unified platform combining a Control Plane for governance and an Execution Plane for integration and automation, rather than separate gateways and scripts, delivered as a SaaS iPaaS.

Key features

• Enterprise AI governance and guardrails
• Verified user access and RBAC
• Audit and activity logs
• Data masking and residency controls
• Approvals for consequential actions
• AI gateway and model routing
• Orchestration engine with exactly-once execution
• Event triggers and context
• Composable MCP servers
• Agent Studio for low-code agents
• Agent orchestration and insights
• Enterprise search
• API management and MCP gateway
• Data orchestration and Data Hub/MDM
• B2B/EDI integration
• Intelligent Document Processing
• Robotic Process Automation
• Low-code apps
• Universal connectivity to 14,000+ apps