Vylo

A business communication app that combines VoIP calling, SMS, team chat, contacts and video meetings in one inbox and uses AI to generate call summaries, transcripts and topic tags to eliminate manual note-taking and switching between tools. It sells to sales, support and operations teams in B2B companies ranging from solo founders and small teams to growing and enterprise organizations. It is delivered as a SaaS application that runs on macOS, Windows, Linux, iOS and Android with phone numbers, call flows and voicemail managed in the app.

Key features

• VoIP inbound and outbound calls
• Built-in dial pad
• Live call controls mute hold transfer
• Call history across lines
• Call recording
• AI call summaries
• Searchable call transcripts
• Automatic topic tagging
• Two-way SMS messaging
• Unified inbox for calls and texts
• Team channels and direct messages
• Video meetings
• Visual call flow builder
• IVR voice menus
• Business-hours routing
• Voicemail with transcription
• Departments
• Multi-company support
• Shared contacts
• Contact timeline
• Google Calendar integration
• Chrome extension
• Screen sharing
• File attachments
• Call analytics