usermoods

The product is an embeddable website widget and dashboard that collects user mood ratings and written feedback to show how users feel and why. It is for product teams, support and operations teams in B2B companies that want direct user sentiment without complex workflows. It is positioned against complex feedback and ticketing tools by offering only two features — mood and feedback — with anonymous, no-cookie collection and sensible defaults.

Key features

• One-tap mood rating with five faces
• Mood average, spread and trend
• 30-day and all-time trend view
• Anonymous feedback with no tracking cookies
• Written feedback inbox for likes, ideas, issues
• Filter, label and reply by email
• Screenshot and file attachments
• CSV export of feedback
• Embeddable JavaScript widget
• Custom branding and customisation