UserGuiding 2.0
Creates in-app onboarding tours, checklists, tooltips, hotspots, banners, surveys, and knowledge bases without coding, plus AI assistant and no-code analytics.
UserGuiding is a no-code platform for creating in-app onboarding tours, checklists, tooltips, hotspots, banners, surveys, and knowledge bases to improve product adoption and self-service support. It targets product teams in B2B SaaS companies, including marketers and support professionals, aiming to reduce support costs and drive revenue expansion. The platform differentiates with AI-powered assistance, an MCP server for connecting AI tools, and no-code analytics, with a 15-minute setup and one-click publishing.
Key features
- Create product tours with Chrome extension
- Onboarding checklists for new users
- Hotspots and tooltips for feature discovery
- In-app surveys for feedback collection
- Knowledge base and resource centers
- AI assistant for 24/7 support
- No-code analytics for event tracking
- Custom alerts and banners
- Session replay for user insights
- Segmentation for targeted announcements
- Product updates and announcement modals
- Customization options for branding
- No social media activity within the last 30 days
GTM channels
- Blog
- Newsletter
- Partner program
- Marketplace
- API
- Docs
- Changelog
- Creative ads
ICP
- Product teams
- Marketing teams
- Customer support teams