Twist

The product is an async messaging app that organizes work communication into threads and structured channels to prevent important information from being buried, reduce distracting notifications, and break down team silos. It sells to business teams, including distributed and remote teams that need to collaborate across locations and onboard members with shared context. It is positioned against real-time chat tools like Slack and email, emphasizing threads over presence indicators, no online status bubbles, and productivity over always-on availability, delivered as a SaaS application.

Key features

• Threaded conversations to stay on topic
• Structured channels by topic or project
• Centralized inbox to prioritize threads
• Smarter notifications to reduce anxiety
• One-on-one private messages
• Searchable past context and threads
• App integrations and custom automations