SurveyMonkey

The product is a cloud platform for creating surveys and forms to collect and analyze feedback for customer experience, employee engagement, market research, and event registration. It serves marketers, human resources, customer experience and IT roles, as well as data teams, across businesses of all sizes from individuals to enterprises in both B2B and B2C markets. It is delivered as a SaaS platform with a free tier and enterprise plans, offering templates, AI-assisted creation, and integrations to build and distribute surveys.

Key features

• AI survey creation and insights
• 400+ survey and form templates
• 200+ app integrations
• Research panel for respondents
• Admin and security controls
• Customer satisfaction surveys
• Employee feedback and 360 evaluations
• Event registration and RSVP forms
• Net Promoter Score surveys
• Market research surveys