Substrateai

Substrate ARC is an autonomous revenue cycle management platform that prevents denials at eligibility, recovers denied revenue through appeals and claim status follow-up, and automates posting, collections, and credit balance validation. It serves healthcare providers, including specialty physician groups, health systems, facility chains, and RCM services, targeting finance and operations teams. The platform is delivered as a SaaS solution that requires no engineering or IT integration, with AI agents handling the most labor-intensive tasks and first results available in 48 hours.

Key features

• Prevents front-end denials at eligibility
• Automates appeals and RFI responses
• Handles claim status follow-up automatically
• Posts payments and resolves exceptions automatically
• Validates patient credit balances within deadlines
• Places self-pay accounts handsfree with compliance
• Generates payer-policy-grounded appeal letters
• Reviews documents for denials and appeals