Slang
AI phone answering service that answers inbound calls, responds to guest inquiries, and manages reservations 24/7
An AI phone answering service for restaurants that answers every inbound call, responds to guest inquiries, and manages reservations 24/7 to prevent missed calls, voicemail and lost covers. It sells to restaurant operators and hospitality groups, serving operations and support staff at independent restaurants and multi-location portfolios. It is positioned as a purpose-built alternative to sending customers to voicemail, with restaurant-specific handling, cross-location reservation suggestions and integrations with reservation platforms.
Key features
- Answers every inbound call 24/7
- Automatically manages reservations
- Make, change or cancel reservations
- Cross-sell across restaurant locations
- VIP call routing and forwarding
- Flexible call handling and scheduling
- Real-time alerts for priority topics
- Direct SMS to guests
- Reservation confirmations via SMS
- Integrates with OpenTable
- Integrates with SevenRooms
- Integrates with Yelp and Tripleseat
- Call summaries, recordings and transcripts
- Analytics on call volume and answer rate
- Peak call times and caller topics
- Guest satisfaction measurement
- Stack-ranked performance across locations