Sidequest
Provides a persistent task overview, personal and shared task inboxes, task assignments, status tracking, due dates, and task-based conversations within Slack.
A task and ticket management tool that operates entirely within Slack, solving the problem of scattered tasks and requests in chat channels. It provides a persistent task overview, personal and shared inboxes, and task-based communication via Slack threads. It targets teams and helpdesks, including IT, HR, and infrastructure, within organizations of various sizes. It is delivered as a Slack app, requiring no new accounts or external apps.
Key features
- Persistent task overview in Slack
- Personal task inboxes
- Shared helpdesk channels
- Task assignments and status tracking
- Task-based conversations with file attachments
- Due dates and start dates
- Real-time notifications and reminders
- Slack Workflow Builder support
- API webhooks and Slack Connect
- Full mobile feature parity
- No social media activity within the last 30 days
GTM channels
- Community
- API
- Changelog
ICP
- Operations teams
- Customer support teams
- IT teams