ServiceAgent

The product is an AI front office platform for home service businesses that answers calls, books jobs, sends invoices, updates CRM and runs marketing campaigns to handle front and back office work. It sells to owners, admins and staff in home services such as HVAC, plumbing, electrical, cleaning, solar and roofing, primarily solopreneurs and small to multi-location teams. It is delivered as SaaS with a pay-when-it-acts credit model and tiered monthly plans including a free tier.

Key features

• 24/7 call answering
• Appointment scheduling and booking
• Calendar sync and booking widget
• Billing and invoicing
• Tap-to-pay payments
• CRM logging and management
• Multi-channel customer support
• Automated customer follow-ups
• Marketing campaign management
• Ad launcher for Google/Meta
• Review requests and auto-reply
• Website chat
• Data insights and analytics
• Unified CRM with unlimited contacts
• Workflow automations
• API access and webhooks