Salesforce Commerce Cloud

The product is a unified commerce platform that provides digital storefronts, order management, point of sale, payments and inventory tools to manage online and in-store transactions and customer data in one place. It sells to marketers, sales teams and developers supporting B2B, B2C and B2B2C businesses, including mid-market companies and enterprises. It is delivered as a SaaS platform with composable and headless storefront options and AI-assisted merchandising and guided shopping on a single codebase.

Key features

• B2C Commerce storefronts
• B2B Commerce buying tools
• Order Management and routing
• Modern Point of Sale
• Composable headless storefronts
• Payments checkout configuration
• Agentforce guided shopping
• AI-native search
• Visual product search in chat
• Revenue Lifecycle Management
• Real-time omni-channel inventory
• Automated order routing