Rinhelp
Crawls and indexes a website and answers visitor questions from those pages with citations, refusing when content is insufficient
The product is an AI chat agent that crawls and indexes a website and answers visitor questions only from that indexed content with citations, refusing to answer when coverage is insufficient. It serves technical founders, small SaaS teams and ecommerce brands that have answers published on their site but lack a support operation. It is positioned as a narrow, citation-required layer rather than a general chatbot or full helpdesk suite, delivered as a hosted widget installed with one script tag and a shared inbox for gaps and handoffs.
Key features
- Answers only from indexed site pages
- Cites source page for every answer
- Refuses below confidence threshold
- Answers in visitor's language
- Crawls and indexes website pages
- Shared inbox for all conversations
- Flags unanswered content gaps
- Handoff summaries for human follow-up
- Live chat widget via one script tag
- Customizable color, corner and greeting
- Live preview with real answers
- Hosted panel preserves site theme