Rasa

A developer platform for building enterprise AI agents that combines large language models with structured flows and deterministic logic to ensure reliability. It solves the problem of LLM unpredictability in production by giving teams control over behavior and performance. The platform targets developers and operations teams in mid-market and enterprise companies across industries like finance, healthcare, and retail. It is delivered as a SaaS platform with an open-source edition, offering features like conversational AI, enterprise RAG, voice, and multilingual support.

Key features

• CALM: combines LLM flexibility with deterministic logic
• Chat: manages layered conversations with memory and logic
• Enterprise RAG: real-time information retrieval from trusted data
• NLU: intent-based structure with AI flexibility
• Voice: real-time voice infrastructure with enterprise-grade speed
• Agentic AI: agents that take initiative and adapt
• Multilingual AI: adapts to language, tone, and context
• Orchestration: coordinates agents and tools
• MCP: standard way to connect APIs as tools