RagMetrics

The product is a GenAI evaluation platform that validates LLM and agent responses, detects hallucinations, scores output quality, and monitors performance to address trust and deployment delays. It sells to enterprise GenAI, product, engineering and data teams including developers building RAG systems, chatbots and agents. It is delivered as SaaS with cloud and on-prem options via GUI and API, and integrates with commercial and open-source models using LLM-as-a-Judge scoring and configurable criteria.

Key features

• Automated testing and scoring of LLM outputs
• Live AI evaluations in near real time
• Automated hallucination detection
• Real-time performance analytics and monitoring
• Integrates with all commercial and open-source LLMs
• 200+ preconfigured testing criteria
• Create custom evaluation criteria and rubrics
• AI agent monitoring and behavior tracing
• LLM-as-a-Judge evaluation
• Synthetic-labeled data generation
• Human-in-the-loop review