Pear Suite

A care navigation and management platform for community health workers that replaces spreadsheets with workflows for assessments, care plans, referrals, client communication, and claims billing. It serves community-based organizations, doula organizations, coalition hubs, and health plans that employ or coordinate community health workers, doulas and care navigators. It is delivered as a SaaS platform with tiered per-user pricing, mobile access, and integrations for billing clearinghouse, HIE and EHR.

Key features

• Custom assessments and care pathways
• Goals and follow-up workflows
• Referrals and activity assignment
• Care plan management module
• Phone, SMS and encrypted email communication
• Call center with phone extensions
• Agentic outreach tools
• Client and population-level analytics
• Analytics dashboard and reporting
• Dynamic reports and actionable data
• Patient and client tracking
• Claims generation and management
• Integrated billing clearinghouse
• Billing dashboards
• AI-powered notes transcription scribe
• Automated quality improvement reviews
• HIE integration
• EHR integration
• API access
• Hub and network management tools